Privacy Policy .
Last Updated: March 2026
Namah Group Product & Services (OPC) Pvt Ltd ("we", "us", or "our") respects your privacy and is committed to protecting the personal data of our users ("you"). This policy outlines how we collect, process, and safeguard your data across our diverse portfolio of Software-as-a-Service (SaaS) applications, digital platforms, and physical wellness lines, in accordance with the Digital Personal Data Protection Act, 2023, and applicable RBI guidelines.
1. Information We Collect
We may collect:
- Identity Data: Name, email address, physical address (for Seviorè deliveries), and verified KYC details.
- Technical & Usage Data: IP addresses, browser types, and interaction metrics with our Generative AI platforms.
- Financial Data: We utilize RBI-authorized third-party payment gateways (like Razorpay) for transaction processing. We do not store your full credit card numbers or raw banking credentials on our servers.
2. Data Localisation
In strict compliance with Reserve Bank of India (RBI) regulations, all payment-related data and core personal data of Indian citizens processed by our systems are stored exclusively on servers located within the geographical boundaries of India.
3. AI & Data Processing
Across our digital platforms and SaaS applications, we utilize advanced conversational AI and proprietary diagnostic algorithms. By using these services, you consent to the processing of your voice, text, and other inputs solely to provide you with personalized, real-time feedback or core service functionality. We do not use your personal, identifiable session data to train our foundational models without your explicit opt-in.
4. Sharing of Data
We do not sell your personal data. We may share it with:
- Authorized payment gateways for processing transactions.
- Law enforcement or regulatory bodies (like the RBI) when legally mandated.
5. Contact & Grievances
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Grievance Officer at grievance@namahgroupindia.com.